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What is Agent Builder?

Agent Builder is an admin-only interface that lets you configure assistants, knowledge bases, and tools using natural language instead of clicking through every settings panel.

Who can use it

Role	Access
admin	Full Agent Builder access
editor	No access
viewer	No access

Open Agent Builder from the dashboard sidebar under Agent Builder.

What you can configure

Resource	Examples of natural-language requests
Assistants	”Change the greeting tone to formal” / “Switch model to GPT-5.4 mini”
Knowledge bases	”Attach the Help Center KB to Website Support”
Tools	”Add a tool that looks up orders by email”
Deployments	”Update the widget primary color to #2563EB”

Agent Builder plans the change, shows a preview, and waits for your confirmation before writing anything.

How it works

sequenceDiagram
  participant You
  participant Agent Builder
  participant Chatevo API

  You->>Agent Builder: Describe change in plain language
  Agent Builder->>You: Proposed plan (diff preview)
  You->>Agent Builder: Confirm or cancel
  Agent Builder->>Chatevo API: Apply confirmed changes
  Chatevo API->>You: Updated resources

Safety features

Feature	Description
Confirm-before-write	No change is saved until you explicitly approve
Undo last action	Revert the most recent confirmed change
Sessions	Multi-turn context; cancel in progress
Limits	Plan gates and circuit breaker on runaway loops

Example prompts

See Agent Builder examples for copy-paste prompts.

When to use the dashboard instead

Bulk document uploads (use Knowledge bases → Upload)
Credential creation with OAuth consent flows
Fine-grained tool URL and header editing