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Tools

Tools connect Chatevo to external APIs and MCP servers. When a visitor asks “Where is my order?” or “Any rooms for next weekend?”, the assistant can call your system and respond with real results.

Define URL, method, headers, path/query/body parameters, and link a credential. Chatevo registers the tool schema with the model so it knows when and how to call it.

See Create API Request tool.

Connect an MCP server for discoverable tools over a supported transport. Useful when you already expose MCP-compatible integrations.

See Create MCP tool.

  • Strict params — Require exact parameter shapes before calling
  • Execution mode — Control sync vs background behavior
  • Status notifications — Show progress text while tools run

Structured carousels and product cards use result_transform on tool JSON. See Trust policy.