Plans compared
Chatevo offers five plans. Upgrade anytime from Billing → Plans in the dashboard. Enterprise is custom — contact sales.
Full comparison
Section titled “Full comparison”| Free | Starter | Standard | Pro | Enterprise | |
|---|---|---|---|---|---|
| Price | $0 | $39/mo | $150/mo | $500/mo | Custom |
| Assistants | 1 | 3 | 10 | 30 | Custom |
| Knowledge bases | 1 | 1 | 3 | 15 | Custom |
| Documents per KB | 5 | 20 | 100 | 500 | Custom |
| Storage | 500 MB | 5 GB | 20 GB | 60 GB | Custom |
| Messages / month | 100 | 1,200 | 10,000 | 40,000 | Custom |
| Team seats | 1 | 5 | 20 | 50 | Custom |
| Tools — API Request | — | ✓ | ✓ | ✓ | ✓ |
| Tools — MCP | — | — | ✓ | ✓ | ✓ |
| Smart query understanding | — | Basic | Full | Full | Full |
| Auto-retrain KB | — | — | ✓ | ✓ | ✓ |
| Widget embed | ✓ | ✓ | ✓ | ✓ | ✓ |
| Direct API deploy | — | ✓ | ✓ | ✓ | ✓ |
| Custom widget branding | — | — | ✓ | ✓ | ✓ |
| Analytics | — | Basic | Full | Advanced | Custom |
| Model tier | Basic | Basic | Advanced | Advanced | All |
| BYOK (bring your own key) | — | — | — | — | ✓ |
| Support | Community | Priority email | Priority email | SLA + CSM |
Choosing a plan
Section titled “Choosing a plan”| Need | Recommended plan |
|---|---|
| Try Chatevo with one FAQ bot | Free |
| Live API tools + basic routing | Starter |
| MCP, auto-retrain, full smart query | Standard |
| High volume, many KBs, advanced analytics | Pro |
| Custom limits, BYOK, DPA, SLA | Enterprise |
Feature highlights
Section titled “Feature highlights”Smart query understanding — Starter gets basic intent routing and query rewrite. Standard and above get full hybrid routing (docs + tools in one turn). See Smart query understanding.
Auto-retrain — Standard+ automatically re-indexes knowledge bases when documents change. See Auto-retrain.
BYOK — Enterprise customers can supply their own LLM provider keys for model calls. See Model selection and Glossary — BYOK.
Billing mechanics
Section titled “Billing mechanics”Paid plans bill through Stripe. Manage subscription, payment method, and invoices from the dashboard. See Upgrade, downgrade, cancel and Invoices and payment.