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Create an assistant

Create an assistant in the Chatevo dashboard — no code required for a document-only setup.

  1. Log in to your dashboard.
  2. Go to AssistantsCreate assistant.
FieldGuidance
NameInternal label, e.g. Website Support
DescriptionOptional note for your team
Master promptTone, scope, escalation — see Master prompt

Example prompt:

You are a helpful assistant for our business. Answer only from the knowledge base and connected tools. Cite sources. If you cannot help, say so and offer to connect the visitor with our team.

Choose a model tier allowed on your plan. GPT-5.4 mini is recommended for most business chat. See Model selection.

Use the built-in test panel with real visitor-style questions. Confirm citations and tool calls before deploying. See Test your assistant.