Dashboard overview
The organization dashboard is your home for live health metrics, recent activity, and quick navigation to assistants, knowledge bases, and billing.
KPI cards
Section titled “KPI cards”| Metric | What it shows |
|---|---|
| Assistants | Total assistants in the organization (active and archived) |
| Knowledge bases | KB count across the org |
| Documents | Indexed documents across all KBs |
| Conversations | Visitor and API chat sessions in the selected period |
| Success rate | Share of conversations resolved without escalation or error — quality signal for RAG and tools |
| Usage vs plan | Messages or tokens consumed relative to your subscription tier |
Exact windows (today, 7 days, 30 days) depend on your plan — see Analytics tiers by plan.
Activity feed
Section titled “Activity feed”Below the KPIs, the activity feed lists recent org events: new assistants, KB uploads, indexing completed, team invites, deployment changes, and billing updates. For a full audit trail with filters, open Audit feed.
Typical workflow
Section titled “Typical workflow”- Scan KPIs for usage spikes or dropping success rate
- Drill into Conversations or Analytics for problem assistants
- Check Usage vs plan before month-end — Usage and cost estimate
- Jump to Assistants or Knowledge bases to fix content or configuration
Plan differences
Section titled “Plan differences”| Plan | Dashboard depth |
|---|---|
| Free, Starter | Core KPIs and activity feed |
| Standard+ | Extended history, richer conversation metrics |
| Enterprise | Custom reporting and SLA options — contact sales |
Compare limits on Plans compared.