Assistant features and counts depend on your subscription tier. This page summarizes gates that affect assistant configuration — full billing detail is in Plans compared.
| Plan | Assistants |
|---|
| Free | 1 |
| Starter | 3 |
| Standard | 10 |
| Pro | 30 |
| Enterprise | Custom |
Creating or cloning beyond your limit prompts an upgrade. See Upgrade plan.
| Feature | Free | Starter | Standard | Pro | Enterprise |
|---|
| RAG / knowledge bases | Yes | Yes | Yes | Yes | Yes |
| API Request tools | — | Yes | Yes | Yes | Yes |
| MCP tools | — | — | Yes | Yes | Yes |
| Smart query (basic) | — | Yes | — | — | — |
| Smart query (full) | — | — | Yes | Yes | Yes |
| Auto-retrain KB | — | — | Yes | Yes | Yes |
| Widget deploy | Yes | Yes | Yes | Yes | Yes |
| Direct API deploy | — | Yes | Yes | Yes | Yes |
| Custom widget branding | — | — | Yes | Yes | Yes |
| Model tier | Basic | Basic | Advanced | Advanced | All + BYOK |
| Plan | Knowledge bases | Docs per KB | Storage |
|---|
| Free | 1 | 5 | 500 MB |
| Starter | 1 | 20 | 5 GB |
| Standard | 3 | 100 | 20 GB |
| Pro | 15 | 500 | 60 GB |
| Enterprise | Custom | Custom | Custom |
| Plan | Messages / month | Team seats |
|---|
| Free | 100 | 1 |
| Starter | 1,200 | 5 |
| Standard | 10,000 | 20 |
| Pro | 40,000 | 50 |
| Enterprise | Custom | Custom |
Dashboard test messages and live widget/API traffic both count toward the message quota. See Usage and quotas.
| Plan | Analytics |
|---|
| Free | — |
| Starter | Basic |
| Standard | Full |
| Pro | Advanced |
| Enterprise | Custom |
See Analytics tiers by plan.
- Assistants — cannot create or clone until upgrade or archive
- Messages — new visitor replies may return rate-limit errors; see Rate limit troubleshooting
- Storage / documents — uploads blocked until under quota
